Easy check in, staff were fluent in English (a huge help!), room was clean & tidy, bathroom was very modern, bed was comfy and window let in a good amount of natural light and breeze. There was a fan tower in the room which helped with keeping the temperature cool as it was warm in mid July. Room size was cosy for one person and a single bed. Lift access was also handy, but only fits one person with luggage at a time. Fairly good sound proofing (but I also sleep with ear plugs) so I didn't hear too much noise coming from other rooms which was great. The street is quiet so there isn't much noise keeping you up at night. Right next to a main road so you can easily walk to places nearby. Would recommend a taxi to and from the main station as it's an uphill walk with luggage.
Astrig
August 2024
The hotel is in a quiet location, about a 20 minute walk from Brussels Midi station. It felt a much safer location than staying nearer to the station. The hotel has been modernised internally - lift, decent shower in the fairly spacious bathroom, modern-looking bedroom, air conditioning. The room was fairly small but functional. The bed was comfortable, good blackout curtains, and tea and coffee making facilities were provided in the room. Breakfast is available but I didn't have it so can't comment on that.
Janet
September 2024
Great shower with plenty of power and hot water. Super comfy beds with spotless bed linen, mattress and mattress topper. Much needed after a long day visiting the sites. Didn't use the breakfast facility as we prefer to eat out at local cafes and there is one just at the end of the road. Location was good and plenty of nice eateries in the surrounding area. Easy access to centre of Brussels via the tram 2 mins walk away. The hotel staff were really helpful and friendly. Overall the hotel was perfect for our needs.
Carolyne
January 2025
We enjoyed attention to details in terms of comfort: very clean bathroom, good shower with strong and hot water, good hairdryer, tea set in the room, nice bedding. The breakfast zone was small but had a varied selection of food from eggs to warm pastries, cheeses and fruits. The hotel is located on a quiet street, but in a lively area with lots of nice cafes and bars nearby.
Pete
April 2024
The room was big, the curtains were (mostly) blackout. I had a room facing the street so there was a little bit of noise but it wasn't too problematic, and its not a busy street so being a light sleeper it was a relief. I was also allowed to check out an hour later (may not always be possible so bear in mind) and leave my bags in reception whilst I went out for the rest of the day. Breakfast was pretty hearty with a cooked/continental style mixture on offer.
Jeremy
April 2024
The room was good, with plenty of windows to let in the light. The showers were amazing The hotel is not on a main street, so there was no traffic noise. The help yourself breakfast was great. I don't drink tea or coffee, so I loved that there was a machine that pours hot chocolate in the lounge/dining area. That the concierge waited for me as I arrived much later than expected and anticipated: I'd accidentally left my phone in England, and it had all my travel details in it! After a phone call from my son explaining the situation, the concierge waited for me to arrive, then called my son to tell him I was there safely. He patiently went through everything I needed to know with me. That each of the three different staff that were there at breakfast time were patient and accommodation of my two young, toddling and crawling grandsons, who, along with my son and daughter-in-law, joined me for breakfast each morning I was there.
Julie
February 2024
I used to come to the Neufchatel once per year before Covid, and now I'm planning to continue staying there for the duration of a yearly conference I use to visit. The hotel is small and not extremely luxurious, but comfortable and very well situated in relation to some of the restaurants I like to visit in Brussels. The decoration of the rooms is very lovely, with each room themed for a different Belgian person, building or specialty. I like that very much.
Peter
March 2024
Very friendly staff, possibly the most comfortable mattress I've ever slept on, no issue with noise, 10 minute walk from either bars and restaurants or the metro into the city centre, for of us got separate keycards (seriously, why do so few hotels get this right?)
Robin
February 2024
Good location, especially if you are travelling through Midi Station (short tram ride). Several tram\metro stations within walking distance, as well as restaurants, bakeries and supermarkets. Comfortable bed and little outside noise (even with open window). Spacious for a lone traveler. Staff was friendly and efficient when there. Nice bit of design with the different Belgian themes for each room. Was grateful for water cooler being available (the green way to go! :))
Inbal
July 2023
Room was well appointed with a comfy bed, good tv - boutique hotel feel. There were hangers for clothes. Shower was excellent. The staff were very pleasant and the breakfast was in a calm environment with a good range of choices. The position of the hotel I thought was excellent. It's in a small typical Brussels street but close to a main road with trams for transport and shops and restaurants. You can walk to Place Louise easily.
Michele-anne
July 2023
Reservations:
+1-833-728-2041